Shipping policy
Shipping Policy
Thank you for shopping with korvellos. We are committed to processing and delivering customer orders reliably.
Order Processing
Orders are generally processed within 1–3 business days after successful payment confirmation.
Once an order has shipped, customers will receive shipping confirmation and tracking information when available.
Estimated Delivery Time
Our estimated delivery time is generally 7–21 business days after the order has been processed and shipped.
Delivery times are estimates and may vary depending on the destination, shipping carrier, holidays, weather conditions, customs procedures, or other circumstances outside our reasonable control.
Shipping Rates
For U.S. orders, our current standard shipping charge is $5.98. Orders of $70.00 USD or more qualify for free shipping, subject to the shipping options displayed at checkout.
The final shipping charge will always be shown before the customer completes payment.
Tracking
When tracking information is available, customers can use the tracking number provided in the shipping confirmation to monitor the shipment.
Please allow some time for tracking information to become active after the carrier receives the package.
Incorrect Shipping Information
Customers are responsible for providing accurate and complete shipping information. If you notice an error in your shipping address, please contact us as soon as possible.
Once an order has shipped, we may not be able to change the delivery address.
Shipping Questions
For questions regarding an order or shipment, please contact:
Email: support@korvellos.com